Privacy Policy

We are an independent insurance agency that strives to give you the right insurance coverage that fits your needs. We do not exclude or trim coverage to earn your business. We will provide you with proper insurance coverage that leaves you well protected. Our agents make every effort to build lasting client relationships with our customers. At UpperHill Insurance, we understand the importance of safeguarding your personal information.
This privacy policy aims to inform our clients and users about the reasons for and methods of data collection, how the data is utilized, the purposes behind its use, and any instances where it may be shared with third parties. Additionally, it outlines the data security measures we have in place and the rights of our users. This policy helps to maintain trust and transparency between our clients and us

Types of Information Collected

We collect information from you when you fill out a form on our website or call our business. The information we collect includes phone number, email address, mailing address, name, address, social security number, date of birth, and gross pay.

How Information is Collected

We collect information from our users through various methods, including analyzing customer transactions and quote inquiries, email sign-ups, customer service inquiries, and conducting surveys. Additionally, we collect information directly from you when you voluntarily provide it. The following are additional information we collect:
  • Payment information: payment card number, expiration date, account number, and billing address
  • Medical information: such as your health status or condition, treatment, or payment for health care).
  • Consumer reporting information includes driving records, motor vehicle reports, credit history or insurance score, claims history, and vehicle data.

Purpose of Data Collection

We will use your personal information to contact you and respond to your inquiry. Additionally, we may use your personal information for our analysis, such as reviewing how quickly and effectively we handle inquiries. We also use your data for the following purposes:

  • Obtaining property, automobile, home, business, health, and life insurance.
  • Establishing and maintaining communication with you.
  • Detecting and preventing fraud and illegal activities
  • Analyzing and assessing risks in a responsible manner
  • Verifying your identity and the accuracy of your personal information with relevant authorities, industry associations, brokers, or insurers.
  • Facilitating payment of premiums and fees.

Data Security Measures

Data Sharing

We are the sole owners of the information collected on this site. We only access information you voluntarily provide via email, request forms, or other direct interactions. We will not sell or rent this information to anyone. Your information will be used to assist you when you request our assistance with our services.

We will only share your information with third parties outside our organization if necessary to fulfill your requests. We may release your information when it is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, as well as those of others. Additionally, we may share personal information with law enforcement or other authorities if required by law.

We take precautions to protect your information. Access to personally identifiable information is restricted to employees who need it to perform specific tasks (such as billing or customer service). Most insurance carriers we work with use MFA “Multifactor Authenticate” to access their platforms. We have appropriate security measures to prevent personal information from being lost, used, or accessed unauthorizedly.

We ensure physical, electronic, and procedural safeguards to protect customer information and comply with national laws. We implement a variety of security measures to maintain the safety of your personal information when you purchase a policy or when we access your data.


User Rights

Under the U.S. data protection law, you have rights under this law. It would help to read the relevant laws and guidance from the regulatory authorities to fully explain these rights. Your principal rights under data protection law are:

  • Right to access.
  • Right to rectification.
  • Right to erasure.
  • Right to restrict processing.
  • Right to object to processing.
  • Right to data portability.
  • Right to complain to a supervisory authority and
  • Right to withdraw consent.

Texas Data Privacy and Security Act (TDPSA)

The Texas Data Privacy and Security Act (TDPSA) has a few unique aspects, such as replacing revenue-based thresholds with a focus on businesses conducting operations in Texas and offering products or services consumed by Texas residents or businesses that process or sell personal data. https://ccianet.org/wp-content/uploads/2023/07/CCIA-Summary-Texas-Data-Privacy-and-Security-Act.pdf

Contact Information

If you have any other questions or comments regarding our privacy practices, please call us at 469-815-7200 for more information. 

Business Address:

2150 S Central Expressway

Suite 200

McKinney, TX 75070

SMS Consent

You have the right to opt- in and opt-out anytime to our SMS communications by texting ‘STOP

Your Consent

By using our site, you consent to our privacy policy. If you have any questions regarding this privacy policy, please contact us.